Andrew Granger & Co has won a regional award for residential sales at the British Property Awards. We received the Gold Award for the Leicester LE1 region and have also been shortlisted for several national awards to be announced later this year.
The awards focus specifically on customer service, with the judges seeking agencies that ‘go the extra mile’ and ‘provide outstanding levels of customer service’. The British Property Awards aim to provide a useful award for the consumer on a local level that can be trusted and used as part of their decision-making process.
As part of the judging process, agents are evaluated against a set of 25 criteria on a town-by-town basis. Agencies across the country are visited individually by teams of mystery shoppers.
Andrew Granger & Co’s joint managing director Mark Sandall is delighted that the agency has been recognised by the awards.
“We have always made high levels of customer service an absolute priority, so we are gratified that this has been recognised by an independent industry body,” he comments. “Leicester is well served by estate agencies, so to be selected as the top agency is a fantastic achievement and testament to the knowledgeable and highly qualified staff that we have.”
The British Property Awards enable agencies across the country to compare the quality of their services with other local and national agencies.
Robert McLean of the British Property Awards comments: “Winning agents should be proud that their customer service levels provide a benchmark for local, regional and national competition.”
The residential property market in Leicester is a competitive one as Mark acknowledges. “Leicester city centre is demonstrating the benefits of the multi-million-pound regeneration scheme that has taken place in recent years,” he explains. “In fact, Leicester was recently ranked as the 10th best UK city to live and work in the PwC Good Growth for Cities Index. Factors like a highly ranked university, good transport links and the city centre regeneration make it a very desirable place to live.”
If you’re looking for award winning estate agent services in the Leicestershire area, please contact us on the following numbers: