October 31, 2017

How to choose the right lettings agent

Letting agent leicestershire

It is common for landlords to use a letting agent in some capacity. Regardless of if it is for a single rental property or a large portfolio, an experienced letting agency can prove invaluable to making a success of your lettings.

Finding tenants is perhaps what we are known for most, but the better agents can manage the letting process and ensure that you are obeying with laws and regulations. A survey of 4,000 landlords by HomeLet found that 61 per cent of landlords use an estate agent for a full management service while 30 per cent use agents solely for finding tenants to fill their property with.

Whatever it is that you use an estate agency for, you need to make sure you choose the best one in the area. But with so many to choose from, how do know which is for you?

What are you looking for?

Letting agents can save landlords time and money whilst also offering vast local market knowledge, relationships, pools of possible tenants and the ability to carry out viewings.

But before you begin your search, you need to decide if you want all that they offer. It might be that you are looking for full property management but you may just want let only or a tenant find only service. Once you know what your requirements are, you can determine what is needed from a letting agent.

How they advertise your listing

One of the most important things for landlords is avoiding void periods. Void periods can cost landlords a lot of money so you need a letting agent that can market your property right. Yes, there are property portals online but where else will your property be listed? Do they have a social media following that engages in new listings or perhaps a property magazine that lists featured properties?

At Andrew Granger & Co, we use a mix of digital and traditional marketing techniques to get the results that you need.


Payment structures will vary from agent to agent so before committing to one, add up the likely costs. Ensure you know what you are getting for the price; a reputable agent will always be clear about what is included and what hidden costs are likely to be incurred through letting.

Andrew Granger & Co’s landlord fees are clearly listed so that there are no surprises. Prices vary depending on the service offered.


What better way to see how good a lettings agent is than to look at reviews from previous landlords? This will give you an instant impression on the agency and hopefully not set any alarm bells off.

There are an abundance of ways to look at reviews for a agency, as well as Google review and testimonials, there are specific sites dedicated to reviewing lettings agents. Online platform such as raterAgent, give landlords and tenants alike to look at the best rated agents in a given area. You can look at Andrew Granger & Co’s ratings in Leicester, Market Harborough and Loughborough.

As well as looking at reviews, it is advised to look at the agent’s social media pages and website to see how frequently these are updated and if they are responsive to questions.

Industry bodies

Lettings agents have the option of becoming a member of several trade bodies. Perhaps the most commonly known are ARLA Propertymark and the National Approved Letting Scheme (NALS). It is a advised to only use an agent that is a member of one of these organisations.

At Andrew Granger & Co, we are member of ARLA Propertymark. On top of this, we are also members of the Estate Agents’ Ombudsman Scheme, regulated by the Royal Institution of Chartered Surveyors and, as part of our commitment to a quality service, provide a complaints handling service in accordance with the provisions of the RICS.

Lettings agent in Leicestershire

Our specialist lettings team can help landlords with professional advice, a range of lettings services and access to independent financial advisors and buy-to-let lenders.

If you are looking for a property to rent, browse our available rental properties or speak to one of our experts today, call us using the numbers below:

Leicester: 0116 242 9922

Loughborough: 01509 235534

Mkt Harborough: 01858 439080